Spare Parts Coordinator – Marel ONGOING

Purpose of the job

As a Spare parts coordinator, you will process new and follow existing orders/quotes and manage requests related to orders/quotes including delivery status, return requests and pricing. You will also be the key contact for the internal supply chain organization for all matters related to orders/quotes. As a spare parts coordinator, you are also responsible for booking all travel arrangements for the persons that perform on-site activities at customers in a cost- and time-effective way.

Main responsibilities

• Serving international markets by processing parts orders, compiling quotations, oral and written communication with customers and agents
• Monitoring of outstanding payments
• Managing customer expectations with regards to parts delivery
• Secretarial work, such as (digital) archiving of documents, answering internal and external phone calls and general correspondence on behalf of the entire department.
• Making travel arrangements for service employees

Requirements

• A vocational working proficiency (MBO level) in administration
• Thorough knowledge of administrative processes
• Service mindedness and a sense of commercialism
• Excellent verbal and written communication skills

Competences

• Working with people
• Demonstrates an interest in and understanding of others
• Adapts to the team and builds team spirit
• Recognizes and rewards the contribution of others
• Listens, consults others and communicates proactively
• Supports and cares for others
• Develops and openly communicates self-insight, such as an awareness of own strengths and weaknesses.

Relating & Networking

• Establishes good relationships with customers and staff
• Builds wide and effective networks of contacts inside and outside the organization
• Relates well to people at all levels
• Manages conflict
• Uses humor appropriately to enhance relationships with others
• Delivering results and meeting customer expectations
• Focuses on customer needs and satisfaction
• Sets high standards for quality and quantity

For more information about this vacancy, contact recruiter Jorrith +316 31968543