Posted: 3 November 2022

Spare Parts Coordinator – Marel

Location: Boxmeer, The Netherlands
Hours: 40

Purpose of the job

As a Spare parts coordinator, you will process new and follow existing orders/quotes and manage requests related to orders/quotes including delivery status, return requests and pricing. You will also be the key contact for the internal supply chain organization for all matters related to orders/quotes. As a spare parts coordinator, you are also responsible for booking all travel arrangements for the persons that perform on-site activities at customers in a cost- and time-effective way.

Main responsibilities

  • Serving international markets by processing parts orders, compiling quotations, oral and written communication with customers and agents
  • Monitoring of outstanding payments
  • Managing customer expectations with regards to parts delivery
  • Secretarial work, such as (digital) archiving of documents, answering internal and external phone calls and general correspondence on behalf of the entire department.
  • Making travel arrangements for service employees

Requirements

  • A vocational working proficiency (MBO level) in administration
  • Thorough knowledge of administrative processes
  • Service mindedness and a sense of commercialism
  • Excellent verbal and written communication skills

Competences

  • Working with people
  • Demonstrates an interest in and understanding of others
  • Adapts to the team and builds team spirit
  • Recognizes and rewards the contribution of others
  • Listens, consults others and communicates proactively
  • Supports and cares for others
  • Develops and openly communicates self-insight, such as an awareness of own strengths and weaknesses.

Relating & Networking

  • Establishes good relationships with customers and staff
  • Builds wide and effective networks of contacts inside and outside the organization
  • Relates well to people at all levels
  • Manages conflict
  • Uses humor appropriately to enhance relationships with others
  • Delivering results and meeting customer expectations
  • Focuses on customer needs and satisfaction
  • Sets high standards for quality and quantity

For more information about this vacancy, contact recruiter Jorrith +316 31968543

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